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YOUR TECHNOLOGY PARTNER IN:
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A Strategy to Convert
a Vision to SMART Objectives
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This page last updated on
09 Feb. 2010. © All Rights
Reserved, 03 Jul 2006.
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CONSULTING
8
ROLES WE PLAY
OUR CONSULTING TOOLBOX
OUR MODUS OPERANDI
INNOVATION MANAGEMENT
PRODUCT
DEVELOPMENT
CIP vs. INNOVATION
LEAN CONCEPTS IMPLEMENTATION
CASES
PROJECT MANAGEMENT
5 PHASES
9 KNOWLEDGE AREAS
GENERAL
MAINTENANCE MANAGEMENT
MAINTENANCE DEVELOPMENT
MAINTENANCE MODELS
BENCHMARKING
METHODS TO OPTIMIZE
INTERNATIONAL STANDARDS
CHANGE MANAGEMENT
WHY CHANGE?
5 PHASES OF CHANGE
BEHAVIORS AND BELIEVES
4 CHARACTERS
CHANGE CONSIDERATIONS
HOW TO CHANGE
KNOWLEDGE MANAGEMENT
LEARNING
SYSTEMS
LEARNER TYPES
LEARNING METHODS
LEARNING ASSESSMENTS
SOCIAL ANALYSIS
IMPLEMENTATION
ABOUT.....
WHO WE ARE
OUR VISION
OUR MISSION
OUR STRATEGY
OUR CONSULTANTS
OUR POLICY
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Mission
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Strategic
Goals
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Objectives
Link to Projects and KPIs
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To strive, in every contract
that we undertake, to leave our customers both happy and satisfied, through
a combination of advanced technology, practical solutions, high
productivity and sound management.
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In
all that we do or undertake to do, to consider the end in mind - to leave
our customers both happy and satisfied.
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Excellence
in what we do
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Customer
focus
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To
increase customer communication by 15%.
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To
improve the accuracy by 5% of obtaining customer requirements in developing
tenders.
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To
improve the standards of purchased orders issued.
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To
improve project tracking in order to prevent slippage of projects.
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To
increase on site presence by 15% and develop sound business relationships with
our clients at all levels; target – 1 new client contact per month per
employee.
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To
develop customer service questionnaire.
To determine customer satisfaction within 6 months of project
completion. To develop an appropriate Project Action Plan driving
initiatives.
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To
encourage an open organisational structure to cultivate innovation and
leadership.
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To
incorporate customer satisfaction and evaluation into future project
planning, i.e. post mortem meetings within 1 month from withdrawal from
site.
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Reducing
revisions of issued drawings due to in house errors.
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To
continuously develop and improve procedures, revise 1 to 3 per month.
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To be both stable and
sustainable through appropriate financial performance and by providing
enhanced returns and rewards to shareholders and staff.
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To
create opportunities for personal achievement and financial wealth, for
shareholders and employees alike.
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Profitability
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Productivity
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Personal
development
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To
adhere to our Planned Budget within 5%.
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To
monitor our Cash Flow Plan.
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To
improve our product by reducing cost, 5% per year and improving reliability
and efficiency.
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Applying
new product development technology and manufacturing processes.
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To
develop new business opportunities, find new clients, increase export opportunities
by 3% per annual quarter.
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To
maintain, increase and develop employees and skills through relevant
training, linked to employee Key Performance Areas and Indicators.
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To
develop a mechanism for acknowledging individual innovation, initiative and
excellence in work performance, monthly awards and recognition.
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Your Solutions
Designer.
P.O.Box 2715, Krugersdorp, 1740, Gauteng, South Africa admin@peproj.com
The Leopard
The Leopard, one of nature's
best hunters, is only ~10% successful at hunting. Do
not be discouraged if you failed today, keep on trying!!
Vision, Mission, Objectives & Strategy Building:
Need help to build or revise
your current Vision, Mission
or Strategy?
Conflict
Management:
We can help and teach you to
turn Conflict in your group into a positive Change, we will take them
through the 7 Phases of Conflict Management.
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